Privacy Policy – Phoenix SEO Lab

Phoenix SEO Lab, LLC d/b/a Phoenix SEO Lab (“Phoenix SEO Lab”) recognizes that You value Your privacy. This Privacy Policy provides information regarding the ways in which Phoenix SEO Lab may use or disclose information that You provide or information that is collected on the Phoenix SEO Lab Website(s) or through Your use of its Services. We provide this Privacy Policy to help you make an informed decision about whether to use, or continue to use the Phoenix SEO Lab Website(s) and/or any Services offered in connection with that Website. This Privacy Policy is incorporated into, made part of and is subject to Phoenix SEO Lab’s Terms and Conditions of Use (“Terms of Use”). All terms defined in the Terms of Use shall have the same meaning when used in this Privacy Policy as provided in the Terms of Use.

Information That Phoenix SEO Lab May Collect

When You interact with Phoenix SEO Lab, You may provide or Phoenix SEO Lab may collect several types of information about You. For example, when you subscribe to Phoenix SEO Lab’s Website or receive Services, You may be asked to supply Your name, address, email address, or account information for processing Your payment, etc. Other times, You may be asked to provide information about Yourself, Your creative and professional goals, Your marketing experiences, and services that You may be interested in, etc. Phoenix SEO Lab may also automatically receive information about Your interaction with the Website, Your transactions with Phoenix SEO Lab, and Your online experience, including information regarding your computer and browser, Internet Protocol (IP) address, software and hardware attributes, visits to specific Website pages, etc. Phoenix SEO Lab may also have access to or collect information of this type from or in regard to those individuals, such as assistants, representatives, consultants, staff, etc., that You identify as working with You to assist Your marketing efforts.

Generally, Phoenix SEO Lab uses information that it collects or is provided by You (or by those You designate as assisting You in Your marketing efforts) to enable Phoenix SEO Lab to interact with You and improve Your experience with Phoenix SEO Lab, such as to provide the access and Services that You choose to Subscribe to; to enable and/or customize Your experience with Phoenix SEO Lab; to enable You to upload images, videos, posts, enter contests, fulfill Your requests for Services, so that You can provide Your Offered Content and/or Subscriber Content; to improve Phoenix SEO Lab’s Website and Services; and to contact You, conduct research, resolve disputes, etc. On occasion, Phoenix SEO Lab may provide anonymous and/or aggregate reports to others that do not permit you to be personally identified in order to assess and improve the Website or Services offered by Phoenix SEO Lab.

Your Personally Identifiable Information

Some of the information that Phoenix SEO Lab may collect or receive from You is what is referred to as personally identifiable information (“PII”). PII may include Your name, address, email address, phone number, or other unique information that may be used alone or in combination to identify You and which is not otherwise publicly available. You may be asked to provide PII in order to access restricted portions of the Website, to order or receive Marketing or Consulting Services, or in connection with newsletters, competitions, messages, blogs, message boards, or other participation in the Phoenix SEO Lab community.

Please note that any video, image, blog comment or other content posted at Your direction onto the Phoenix SEO Lab Website is “Offered Content” and is not PII subject to this Privacy Policy.

By providing Your PII when requested, you enable Phoenix SEO Lab to provide You with access to the Website and the Services that You have chosen to receive and to enhance Your experience with Phoenix SEO Lab. Phoenix SEO Lab collects only those PII items that are necessary for those purposes and may share that information with its partners and affiliates to the extent that they assist Phoenix SEO Lab in providing access and Services to You.

Phoenix SEO Lab does not otherwise rent, sell or share your PII with other people or non-affiliated companies. Phoenix SEO Lab may disclose PII in order to respond to subpoenas, court orders, or legal process; to the extent that Phoenix SEO Lab is compelled to do so by law; to establish or exercise Phoenix SEO Lab’s legal rights or defenses to any claim; or when, in Phoenix SEO Lab’s sole discretion it is necessary to do so in order to prevent or respond to illegal activities, suspected fraud, threats, or illegal or immoral conduct.

Your Contact Information

Your contact information includes Your name, address, email address, phone number and fax number. It may also include Your unique User Name and/or Password with which you access the restricted portions of the Website or Your Subscriptions for Service. Phoenix SEO Lab may use Your contact information to communicate with You regarding Your access to the Website and Your Subscriptions for Service, including, but not limited to, Your payment of fees. Additionally, Phoenix SEO Lab may use Your contact information for any of the following reasons:

• To provide You with information about products or services that You have or may be interested in subscribing to receive;
• To provide You with e-newsletters and other promotional materials that you have requested and/or have not opted out of as provided in the Terms of Use;
• To send You notices regarding Your subscription renewal, expiration or termination;
• To contact You regarding marketing endeavors; and
• To resolve disputes that may arise between You and Phoenix SEO Lab or You and third-parties concerning Your use of the Website or Services.

You have the right to choose to opt out of receiving some types of communications. The Terms of Use contain opt-out directions for You to follow.

Cookies And Web Logs

When You visit the Website, Phoenix SEO Lab may send one or more cookies – a small text file containing a string of alphanumeric characters to your computer that uniquely identifies your browser. Some cookies remain after you close your browser and may be used by your browser on subsequent visits to the Website. Other cookies are temporary and disappear after you close your browser. The Website may also use first-party cookies (such as the Google Analytics cookie) which assist Phoenix SEO Lab in learning about and optimizing the Website(s) for those who have visited the Website(s).

Additionally, certain information is sent by your browser, whenever You visit any Website. Server logs collect information that may include Your web request, Internet Protocol (“IP”) address, browser type, browser language, referring/exit pages and URLs, platform type, number of clicks, domain names, landing pages, pages viewed and the order of those pages, the amount of time spent on particular pages, the date and time of your request, and one or more cookies that may uniquely identify your browser.

Information obtained through cookies and web logs may be unique to the User of the Website or aggregated with information about other Users. The information is used for many purposes that are intended to help Phoenix SEO Lab’s general understanding of how You interact with and use the Website and Services, and to enhance Your experience. For example, cookies and web logs may help Phoenix SEO Lab understand the flow of traffic at the Website, such as the pattern and duration of a visit to specific webpages, to optimize the User’s experience on the Website based upon prior interactions, and to offer additional Services to Subscribers. To the extent that the use of cookies can result in the collection of PII, it will not be shared with others without your permission, but may be aggregated for anonymous analysis.

There are many things that You can do if You do not wish to receive cookies. For example, you can reset your web browser to refuse all cookies or to indicate when a cookie is being sent, explore your browser’s “Do Not Track” settings, delete cookies that are set after You exit the Website, etc. You may also wish to visit the Google Analytics Opt-out Browser Add-on. However, some features of the Website may not function properly if the ability to accept cookies is disabled.

Third-Party Sites

The Website may contain hyperlinks to Websites owned and operated by third-parties. Thirdparty Websites may have their own privacy policies, and may also use cookies or weblogs over which Phoenix SEO Lab has no control. You may wish to review those policies to determine when and how Your information will be used by those third-parties. Phoenix SEO Lab does not accept any responsibility or liability for the privacy practices of such third-party Websites and Your use of such Websites is at your own risk.

Confidential Use And Storage Of Personal Information

Phoenix SEO Lab will take commercially reasonable steps to limit access to Your personal information to those Phoenix SEO Lab employees, partners and affiliates who we believe reasonably need to have access to that information in connection with their employment or affiliation with Phoenix SEO Lab. Phoenix SEO Lab will hold Your personal information on our systems for as long as you are a Subscriber and/or Your information is necessary for the performance of Phoenix SEO Lab’s business. For safety reasons, however, we may store messaging transcript data (including message content, member names, times and dates) arising from the use of our Services and/or Your direct communications with Phoenix SEO Lab. Your personal information shall be held securely in a manner consistent with prevailing standards and technology available.

Remember that You are the first defense to protect Your personal information. You are in the best position to safeguard Your PII and other personal information from improper disclosure, by keeping it private and transmitting it only when necessary, through secure methods. You are responsible for keeping Your unique User Name and Password, if any, private and/or sharing it with only those individuals, such as assistants, representatives, consultants, staff, etc., that You have chosen to assist Your marketing efforts and that You trust not to misuse that information or disclose it to other parties. Phoenix SEO Lab will have no responsibility if Your personal information is accessed or used due to Your handling of the information, including permitting others to have access to and use Your unique User Name and Password.

Credit Card Information

Under certain circumstances, Phoenix SEO Lab may require that you provide Your credit card information to pay or guarantee Your Subscription Fee(s) for access to the Website or Services that you have selected. Phoenix SEO Lab has been certified as complying with the Payment Card Industry Data Security Standard (PCI DSS), which is a set of standards that is designed to assist merchants in processing, storing or transmitting credit card information in a secure environment. For more information about PCI DSS go to: www.pcicomplianceguide.org/pcifaqs.php.

Data Security

Phoenix SEO Lab cannot ensure or warrant the security of any information You transmit to us and therefore You transmit such data at your own risk. Phoenix SEO Lab has taken and will continue to take all commercially reasonable steps available to comply with physical, electronic and procedural safeguards as may be imposed by law or as may be required to protect Your personal information once it is supplied to Phoenix SEO Lab. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or procedural safeguards.

If Phoenix SEO Lab has reason to believe that there has been a security systems breach, Phoenix SEO Lab may attempt to notify you electronically via email and/or through a notice on the Website and/or as required by applicable law so that you can take appropriate protective steps. Depending on where you live, you may have a legal right to receive notice of a security breach, in writing, under certain circumstances. To receive a free written notice of a security breach (or to withdraw your consent from receiving electronic notice) you should notify us, in writing, addressed to the contact set forth below.

Privacy And Children

Phoenix SEO Lab does not knowingly collect or maintain personally identifiable information or non-personally identifiable information from persons under 13 years of age. No part of the Website or Services available in connection therewith are directed to persons under 13. If You are under 13 years of age, then please do not use or access the Phoenix SEO Lab Website at any time or in any manner.

If you are 16 years of age or under, please get your parent/guardian’s permission before providing personal information to Phoenix SEO Lab. If you are 16 years of age or under and do not have Your parent/guardian’s consent, You are not allowed to provide personal information.If Phoenix SEO Lab learns that PII belonging to persons 16 years of age or under has been collected without verified parental consent, Phoenix SEO Lab will take appropriate steps to delete this information.

Impact Of Merger Or Sale

In the event that Phoenix SEO Lab is acquired by, sold to, or merged with a third-party entity, Phoenix SEO Lab may transfer or assign the information we have collected from You as part of such merger, acquisition, sale, or other change of control. In such event, the acquiring company shall notify You of their acquisition and provide You with a copy of their Privacy Policy within a commercially reasonable time from the acquisition.

Changes And Updates To This Privacy Notice

Phoenix SEO Lab reserves the right to modify, update, add, delete, revise and change this Privacy Policy at any time. Such changes are effective, and You agree to be bound by such changes, when You “click” the accept button on the Website, or 30 days from the date the changes are posted to the Website, whichever occurs sooner.

Communications Regarding Your Personal Information

You have the right to request a copy of the personal information Phoenix SEO Lab holds about You and to have any inaccuracies corrected. You may also contact Phoenix SEO Lab with comments, questions or complaints concerning this Privacy Policy. Please address your communications to the Chief Technology Officer, Phoenix SEO Lab, 10456 N 74th Street PMB 820, Scottsdale, AZ 85258.

Version 1
Effective Date January 1, 2017